Terms And Conditions
Effective Date: June 12, 2026
Welcome to KC TECH PRO. By accessing our website (https://kctechpro.com/) or using our IT support, consulting, or network management services, you agree to comply with and be bound by the following terms.
1. Scope of Services
We provide remote and on-site IT support, network administration, troubleshooting, and consulting. Services are delivered based on the specific technical requests made by the client via phone or email.
2. Client Responsibilities and Access
To provide effective IT support, you agree to:
- Grant our technicians necessary administrative access to your systems, devices, and networks.
- Ensure all critical business data is fully backed up prior to any support session.
- Promptly provide accurate information regarding your systems and configurations.
3. Password and Account Security
If you request that we store your login credentials for ongoing support, we will maintain them in an encrypted, isolated system. However, you remain responsible for maintaining the confidentiality of your master credentials and notifying us immediately of any unauthorized access to your systems.
4. Limitation of Liability
To the maximum extent permitted by law, KC TECH PRO shall not be liable for:
- Any indirect, incidental, or consequential damages, including loss of data, loss of profits, or business interruption.
- System downtime, hardware failures, or software conflicts arising during or after technical support sessions.
- Data loss resulting from a client’s failure to maintain independent, up-to-date backups.
5. Termination of Service
We reserve the right to refuse service, terminate active support sessions, or restrict access to our services if a client violates these terms, exhibits abusive behavior, or requests actions that compromise cybersecurity or legal standards.
6. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any legal actions arising from these terms must be filed in a court of competent jurisdiction within Florida.
